Custom Made - What's the big deal?

When you look through our website and our shop on Etsy you'll see that the majority of our items are Custom Made.  

What's the big deal about Custom Made?  

Well... We'll tell you :)

Custom made allows us to make the Gtube Belt you've ordered fit like a glove.  We allow you to order the exact length you need (with a little Room to Grow if needed).  We allow you to customize your width too!  For Adult belts, this option is found right on the order form in our Etsy shop.  For all others - send us a message! Trying to cover separate G and J tubes?  We can do that.  Is your tube off-center due to your anatomy?  We have you covered. We love being able to fit every tubie!

Custom made let's you pick your favorite print!  We confess: we have a huge fabric stash. Much larger than what is listed on our order forms.  And it changes all the time!  If you don't find exactly what you are looking for on our listings we are happy to try to find that PERFECT print that will make your Tubie (or yourself!) smile each and every time they see it.  We want your feeding tube accessories to be FUNCTIONAL AND FUN to use.  Custom orders allow us to do that!

Custom made allows you to order 20 Gtube pads and specify exactly what prints you want.  10 of one print and 10 of another?  You've got it.  4 sets of 5?  Sure!  20 different pads so you are sure to have one for every possible mood (or outfit).  WHY NOT!?  You can't do that with most ready-to-ship shops.  And you for sure can't get them in different thicknesses too!  

I LOVE getting to know you!  I do!  I love when you include a small part of your story in a private message or in your order notes.  I love knowing your sweet baby's name, what challenges she might be facing, what victories she's had!  And I love putting together the PERFECT Gtube Gear Set just for her.  I was a Tubie Mom.  I get it.  And I'm rooting for you.

But Custom Made items do have their drawbacks.  

I have to get great input from you, the customer, to make sure your items arrive exactly as you've envisioned them.  For items like coolers and belts gathering this information is usually quite simple:  you only need to select your choices from the drop-down menus as you place your order.  For other items, like our 12 pack Value G-Tube Pad Sets, you may also need to give me some print guidelines outside of the ordering menus (this is done in the "Message to Seller" sections during checkout).  Ready-to-ship items definitely win for ease-of-ordering because sizes and patterns are determined for you.

And the big one - TIME.  Custom Orders take time to create!  Currently, custom orders are shipping between 2 and 3 weeks from the time of order in the order they are received.  We do realize that things come up in the Special Needs world - new surgeries, new medical equipment, new feeding regimens - and you don't always have 2-3 weeks to wait.  We've been there.  To make sure we can process these immediate needs as fast as possible without getting behind on other orders we're happy to be able to offer a "Rush Order" option in our Etsy Shop (and soon here on teamrusscher.com).  Essentially, the Rush Order fee allows you to skip the line and get your order within a week!  You can learn more about this great option HERE.   

So there you have it - all the reasons why we love providing you with the highest quality custom made Gtube Gear.  Thank you so much for allowing us to be a small part of your feeding tube journey.

-MR

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